If your district IS Yukon Flats or Yukon Koyukuk, then contact your school district so they can sign you up. For more support, you can contact us at firstname.lastname@example.org.
SCHOOL DISTRICTS: Where do I find traininig on advertising Meals-to-You, helping households sign up, and reviewing eligibility of children in my district?
Remember, if you are representing Yukon Flats or Yukon Koyukuk, then you will be signing up all households who want to participate; households in your district will not sign up for their own household. For more support, you can read our training materials for households or contact us at email@example.com for support.
All children under age 18 who are enrolled in school and living in your household are eligible to get meal boxes if at least one of the children is enrolled in a participating school district and qualifies for free and reduced price meals. Go to the Participating Districts page to see if your child’s school district is participating this summer! Note that meal boxes will include food items typically appropriate for children 2 and older.
Please go to the Participating Districts page to see if your school district is participating this summer.
Yes! You can still sign up to get meal boxes this summer if you are receiving SNAP or any other form of assistance. Plus, signing up for Meals-to-You this summer will not affect your eligibility for other assistance programs.
You will need to be ready to enter the following information: (1) a street address or P.O. Box where you have received a package in the past 12 months so that we know where we can ship your approved meal boxes, (2) the school district of each child under 18 in your household so that we can learn whether your household is eligible for Meals-to-You, and (3) medically documented dietary accommodations for each child under 18 in your household so that we can tell our food distributors about any dietary accommodations for each meal box.
If your school district is NOT Yukon Flats or Yukon Koyukuk, then go to the Home page to see the three steps to sign up your household. If you have any questions while signing up your household, then you can read the Household Training Guide (English HERE or Spanish HERE) for helpful directions or contact us at firstname.lastname@example.org for support. If you cannot sign up your household, then you can ask your school district to sign up your household for you.
If your school district IS Yukon Flats or Yukon Koyukuk, then contact your school district so they can sign you up.
Click the link to sign up in Spanish on the Home page. If you already clicked the link to sign up in English, then set your preferred language to Spanish by clicking on the Preferred Language dropdown at the top of the screen and selecting Spanish.
We’re sorry you’re having trouble with the link. Try checking your internet connection and using Chrome, Firefox, or Safari to go to the link. If you have a good connection on Chrome, Firefox, or Safari and the link still isn’t working, then contact us at email@example.com for support.
What do I do if I see an error message like "A household with that email already exists" when I need to enter my email address in the sign-up form?
If you see this message, then make sure that you or someone else who uses your email has not already signed up your household for Meals-to-You. If you or someone else has signed up your household, then you can use your email to log in to your account in the Household Portal (English HERE and Spanish HERE) and wait to hear if your household has been approved to receive meal boxes. If you or someone else has not signed up your household, then contact us at firstname.lastname@example.org for support.
What do I do if I see an error message like "Address Not Found" when I need to enter my address in the sign-up form?
Please enter a street address or P.O. Box where you have received a package in the past 12 months. We will contact you to make sure we can ship to your address if we have any concerns!
Start by checking the Participating Districts page to make sure your child’s school district is participating in Meals-to-You. If you see the school district on that page and you do not see the school district on the sign-up form, then that means your school district is no longer allowing new households to sign themselves up for Meals-to-You.
Remember, if your school district is Yukon Flats or Yukon Koyukuk, then you will not see your school district on the sign-up form because you will not sign up your household yourself. You will contact your school district so they can sign you up.
What do I do if I see an error message like "An unhandled fault has occurred in this flow" or an error message telling me to contact my system administrator?
Contact us at email@example.com and send us the steps you took before you saw this error message. Send us a screenshot of the error if you can. The more details you send to us in your first message, the faster we may be able to understand and resolve the error.
The U.S. Postal Service or UPS will ship the meal boxes. Most often, UPS ships meal boxes to street addresses and the U.S. Postal Service ships meal boxes to P.O. Boxes.
Meals-to-You has not set the first shipping date yet. Check back here for an update.
Meals-to-You aims to ship weekly meal boxes to households during the summer. The exact number of weeks you will get a meal box depends on when your school district’s summer starts and ends.
All foods in the meal box are shelf stable, which means you don’t have to worry about the foods expiring or needing to be refrigerated right away. Also, the meal box will be packaged securely so that there should not be problems with ants or tiny pests getting into the meal box. If you know you won’t be home for a long time, we encourage you to coordinate with a family member or neighbor to pick up the meal box for you to help make sure the meal box makes it to your household!